Bel Air Collection Resort And Spa Cancun (Adults Only), Cancun

I had a mixed experience at the hotel. Despite the room lacking air conditioning, my beach and pool-facing room with a private jacuzzi was a delight, especially with the complimentary champagne and evening desserts. However, the noise from nearby activities echoed into the room. The service was outstanding, with attentive staff assisting in room upgrades and being available everywhere I turned. The location was lovely, situated in a quieter area of Zona Hotelera with stunning beach views and comfortable lounge areas. The dining experience was a bit hit-or-miss, except for the organic fruits, and the facilities were decent but showed signs of aging.

The hotel felt like a scene from a drug trafficking film with unexpected touches like free mimosas and a chilled bottle of champagne in the room, but the early bedtime dampened the fun. The jacuzzi, pool, afternoon treats, and welcome mimosa added a touch of luxury to the stay.

My stay at the hotel was a mixed experience. The rooms need more cleanliness, and the restroom toilets had flushing issues. On the bright side, I had a room facing the beach and pool with a private jacuzzi. I enjoyed the complimentary champagne and desserts in the evening. The technology in the rooms definitely needs an upgrade, especially in terms of lighting, plug availability for charging phones, internet connection, and door locks.

The hotel has a lovely beachfront location, but the entertainment was too loud and disruptive. The rooms were missing some essentials and were only fully ready by 2:00 pm. The service was helpful, especially at the Japanese restaurant, but resolving complaints took some time. The dining options were limited with recurring shortages. Despite the entertainment issue, the location offers a nice view over the beach.

The hotel had a bit outdated rooms, but they were clean. It was a bit noisy being above the bar on the second floor, and the lagoon view was more like a main road view. The service was friendly but could have been better, and the location was great for relaxation. The dining options were limited. The facilities were acceptable.

My stay at the hotel was decent. The rooms were okay, but a bit noisy being above the bar. The lagoon view was average, and the showers definitely needed updating. The service was slow but kind and included some pleasant staff. The location was good in downtown Cancun, although some facilities needed attention, like the cracked TV. The dining experience was not great overall, except for the breakfast.

I had a mixed experience at the hotel. The rooms were stunning with their lovely jacuzzi, but they were a bit hard to open and the quality was not great. The service was friendly and accommodating overall, but I felt unwelcome at times. The location offered beautiful views and comfortable lounge chairs but was spoiled by loud entertainment. The dining options were forgettable, with minimal choices. On the bright side, the facilities were impressive.

The hotel offers a bonanza of amenities and a comfortable stay, but lacks proper balconies. The service is friendly and helpful, although some improvements are needed. The location is nice but marred by loud entertainment. The dining experience could have been better. Overall, it's a decent choice for the price.

The hotel's location was fantastic, overlooking the beach, but my sleep was disrupted by issues with the room locks and lack of water. The service throughout my stay was inconsistent, with some helpful interactions but missed details like not providing the closing folio. The resort's prime location was marred by a loud and intrusive entertainer by the pool, taking away from the otherwise beautiful surroundings. The dining options were decent but often lacking in basic items like cups and coffee. Despite some shortcomings, the facilities were generally acceptable.

The hotel offered clean and comfortable rooms with many considerate small touches, yet they made me feel unsafe, impacting my ability to fully rest during my stay. The service was overall helpful and kind, although there were interactions that left something to be desired. The location boasted stunning beach views but was marred by noisy entertainment. The dining options were average, and the facilities were satisfactory.